Engaging staff and realising their true potential through training and development is the cornerstone of our service offering and essential for business growth. Our extensive range of Training Programs are designed to challenge old ways of being, inspire innovation, new behaviours and expanded thinking in every area of potential in today's dynamic workplaces. Most workshops are one or two day but are customised, edited and developed to match the unique footprint that is your organisation.

Professional Development

Being professional and memorable, for all the right reasons, is essential in today's business environment. More and more staff and managers are being called upon to project a positive image and be confident in a number of diverse environments and organisations are being judged, by the individual who represents them at all levels.

This range of workshops is essential for today’s Gen Y moving up the ladder or anyone who needs some corporate finish and polish.  They will not only reap rewards by impressing your clients and winning you business but you will send the message to your team "We value you", "We recognise you are our greatest resource for the future".

• Business Etiquette - Gaining That Extra Edge
• Meeting Management - The Art of Making Meetings Work
• Public Speaking - Presentation Survival School
• Time Management - Get Organised for Peak Performance
• Working Smarter - Using Technology to Your Advantage
• Right Move - Problem Solving & Decision Making
• Smart Words - Writing Reports and Proposals
• Holding Your Own - Building Your Self Esteem and Assertiveness

Business Communication

A series of workshops suitable for all levels that build effective, clear and advanced communication skills

• Business Writing that Works
• Advanced Writing Skills
• Communication Strategies
• Conquering Your Fear of Speaking in Public

Management and Leadership

Arguably, there is no more important training investment than management and leadership development. After all, the leaders in your organisation largely determine its success.

• Business Leadership - Becoming Management Material
• Negotiating for Results
• The Art of Delegating Effectively
• Building Better, High PerformingTeams
• Motivating Your Workforce
• The ABCs of a Professional Supervisor
• Coaching: A Leadership Skill
• Managing Employee Performance and Conducting Effective Performance Reviews
• HR for the Non-HR Manager
• Hiring for Success: Behavioural Interviewing Techniques
• Developing and Maintaining a Succession Plan
• Celebrating Diversity in the Workplace
• Closing the Generation Gap in the Workplace
• Public Speaking: Speaking Under Pressure

One-size-fits-all training simply does not work when it comes to leadership and executive development, which is why all our programs can be delivered as individual workshops or can be customised into a unique leadership development program for each member of your current or future executive team.

Inter-Personal Relationships

Anger, conflict, harassment and the related stress they can cause, are one of the most destructive problems that any organisation can face, not only crippling growth but can be the ultimate demise of a previously successful  organisation. Our specialist workshops are designed for both HR professionals, Managers and Executives who may be facing one of these problems or just wants to be equipped to recognise it in the future.

• Conflict Resolution - A One Day Primer
• Conflict Resolution - Getting Along in the Workplace
• Conflict Resolution - Dealing with Difficult People
• Anger Management - Understanding Anger
• Controlling Anger Before it Controls You
• How to Manage Anger and Violence in the Workplace
• Stress Relief and Stress Reduction - A One Day Primer
• Stress Management
• Workplace Harassment - What It Is and What To Do About It

Sales Training

Tapping into your sales team's potential is critical to business success, growth and sustainability. Our workshops are designed to be as effective for both fresh and seasoned sales teams and can impress even the most hardened sales dinosaur.

• Telemarketing: Using the Telephone as a Sales Tool
• Marketing and Prospecting for Leads Like a Pro
• Dynamite Sales Presentations
• Selling Smarter and Overcoming Objections to Nail the Sale
• Building Relationships for Success in Sales

Customer Service

Delivering effective customer service is the lifeblood of an organisation and can be what makes a company "Remarkable". Our programs can be adapted to any industry and model and build your team to ensure that every customer contact is transformed into an opportunity.

• Customer Service Training - Critical Elements of Customer Service
• Customer Service Training - Managing Customer Service
• Call Centre Training - Sales and Customer Service
• An Introduction to Customer Relationship Management (CRM)

Project and Change Management

Good project and change management is a skill that needs to be honed.  Often it’s assumed that managers and staff will know how to go about implementing change projects. However this is often far more involved than is often initially perceived.

• Project Management Fundamentals and Understanding Project Management
• Intermediate Project Management
• Advanced Project Management
• Secrets of Change Management
• Change and How to Deal with It

Logical Creativity is waiting to work with you to create a stimulated, engaged, happy workforce.

As a happy workforce is a profitable workforce